Checking Out Your “Hot Spots”

Wooded Snow ScenePotential I & I Locations

Winter thaws and early spring rains are in season now, ready to invade watersheds in rural and urban areas.  While some locations will not be visibly affected, other communities will have the additional workload of dealing with an increase of Inflow and Infiltration incidents.    

Those areas affected by I & I, “Hot Spots”, should be identified and monitored closely during times of wet weather increase.  Parallel runs of sanitary and storm system piping, cross-over and under piping, as well as service laterals can all be labeled as “Hot Spots”.  Temporary flooding locations, swales, ditches and creeks are all above ground sites that fall under the same category.  Documentation of these repeat incident locations will aid in the process of reducing I & I incident numbers.  

 Observations noted of I & I locations by field employees and data entry personnel work together to record the historical details, essential to the analysis of flow patterns during wet weather peaks.  Having accurate rain event data will give additional insight into the behavior of a sanitary collection system, tracking rain rate with flow rates to the treatment plant.  Implementing a metering program will contribute data to formulating an effective Inflow and Infiltration abatement schedule.

 Developing a successful program to reduce I & I incidents requires diligence, starting with the identifying of “Hot Spots”.  The viewing of temporary flood waters, piping layout and data analysis is the beginning of a proactive maintenance  mode that will assist communities in the long-term sustainability of a sanitary collection system.

Project Plans

Going to the Next Step:  Inspection to Maintenance and Rehabilitation

 Completion of project plans can often be a challenge for many companies.  Getting from one phase of a project to the next can present unpredicted situations that test the proposed goals.  Limited resources, understaffing, or indecisiveness are just some of the obstacles that may interfere with phases of a collection system project.  Whether the project is proactive or mandated, each phase is crucial to moving towards completion in a cost-effective, sustainable manner.  

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Project Agenda:

Inflow & Infiltration isolation and SSO mitigation were the project goals that would involve maintenance and rehabilitation to the sanitary collection system. Initial field work would assign collection system workers the diligent tasks of system inspections, focusing on asset observations, identifying inadequate asset designs, and isolated restrictions.   

 Project Actions:

Resources spent on those inspections produced site-specific information that showed how the collection system behaved during wet weather periods.  Associated causes of system overflows were also documented.  Having site-specific data was a key factor in decision-makers moving forward to the next level of asset sustainability, with the emphasis being on maintenance and rehabilitation. 

 Project Results:

With new information on collection system behavior, site-specific analysis was used to target SSO mitigation and I & I isolations, two major problem areas of the collection system.  Repairs based on site-specific locations resulted in immediate restoration of hydraulic capacity to restriction areas, confirming the importance of analysis of field observation data.   

 

Completion of the inspection phase produced the data needed to keep the project moving forward.  The analyzed information allowed for a more thorough evaluation of site locations, which resulted in effective, pragmatic maintenance and rehabilitation work.  Documenting each repair or rehabilitation project can serve as an instructional tool for future determinates of hydraulic behavior.  Having a better understanding of a collection system’s organization and hydraulic patterns will prove greater efficiency towards its long-term sustainability.

 

Opportunity Costs: Relating to Collection Systems

 

Although unseen, collection systems are expensive assets that are costly due to their continuous maintenance.  They are vital to our way of life, complicated by nature, government regulated, and therefore must be in compliance with local, state and federal agencies.  Due to their location underground, they are an easy subject to dismiss when addressing the operating costs of a community.

  Every day, municipalities across the country are making difficult decisions regarding allocation of resources and costs to their collection systems.  Budget constraints can make funding of some services a difficult assignment.  Opportunity costs are part of that allocation process.

 Opportunity Costs in a nutshell:  “the value of something given up to achieve something else.”     

 Opportunity costs can come in many forms and although it seems unlikely, customer complaints can be utilized in determining those opportunity costs.  Addressing customer complaints may not be the favorite topic of the day for most collection system employees but is still part of the job.  Many complaints are recurring issues and clues to maintenance locations in a collection system.   Can the time spent to track “basement backups or ponding” incidents be considered an opportunity cost? 

 The customer feedback concerning unsatisfactory situations and the categorizing of those facts should be considered valuable data to the long-term sustainability of a collection system.   Lessening expensive, emergency repairs is only one branch of sustainability that can be realized in part by documenting flow patterns using customer feedback sources.

  Time allocated to the detailed documentation of customer feedback may be seen by some as a resource that can be better spent on more visible projects, especially in times of budget reductions.  System owners and other fiscally responsible parties will need to assess the value of documented customer feedback and its role in proactive projects.  This mindset is what will make a difference in the reduction of asset costs, effective maintenance and customer reassurance that their feedback is making a difference in the long-term sustainability of their community’s collection system.

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